Shipping

 

Extra-Community orders may be subject to VAT, Customs Import Duties or other country-specific taxes, payable by the recipient upon receipt of the order in the country of destination.

Our logistics partner for shipments:

National and international

 

MANNATELIER sends the ordered product(s) from Monday to Friday, from 9 am to 7 pm, with the exception of holidays, and on the days and times used by the logistics company, to the address of delivery indicated by the customer.

Our delivery service does not include a scheduling option, so the delivery of the order will be carried out without prior contact by the carrier, being necessary to ensure that someone is at the delivery address.

Delivery time may vary depending on the country of destination.

When the customer makes the purchase, it takes between 4-5 working days to produce the pieces (plus delivery time).

Estimated delivery time:

- Portugal and Spain: 1-2 working days*

- Europe: 2-5 working days*

- Rest of the world: 5-10 business days*

*From the moment it is collected by the carrier.

MANNATELIER takes responsibility in informing the customer in the event of unavailability of the ordered product(s), as well as to refund the amount paid, within a maximum period of 5 days.

If you do not receive your order within a maximum period of 20 days from the date of payment of the order, please contact us at manneatelier@gmail.com. At the end of this period, Manne Atelier cannot be held responsible for the loss of the order.

In case of any further clarifications, please contact us at manneatelier@gmail.com.